About Us

About Us

Situated near the centre of the historic City of Carlisle – The Great Border City – a bustling centre with a strong identity and an uncompromising motto within its Coat of Arms – ‘ Be just and Fear Not’. A Truly independently run hotel, The Cumbria Park enjoys an excellent reputation for high standards of accommodation and cuisine, combined with helpful and friendly service.

Our Values

We’re an independent family business that has been in the industry collectively for over 20 years. Dean and Brian Barnes, a father and son partnership, successfully took their first business, which was a small bed and breakfast in the Cotswold’s and developed it into an award-winning venue which became a leading Wedding and Conference provider within the area. Following the success experienced in the Cotswold’s the duo wanted to take on a further challenge and an opportunity presented itself in the Lake District. What was initially a ‘tired’ mansion designed and built by the famous Robert Fell in 1787 was carefully restored and developed into a thriving and successful townhouse hotel.

With a growing entrepreneurial taste for the hospitality industry, Dean Barnes leads the family’s latest project.

Vision Statement

Our Company mission statement comes second.

In the first place, there is a vision – a dream. It’s where we want to go, what we want to be, why we want to exist there and lastly when we're going to get there. It’s perfectly appropriate for our dream to be unattainable, to be just out of reach. It’s what we reach for.

“It is the ‘vision statement’ of Cumbria Park Enterprises Ltd to be a prominent operator within the midmarket hotel sector throughout the UK within the next 20 years, providing guests with the highest quality of service within the confines of a strict budget.”
J.Bal – Operations Director – 2013

Mission Statement

To provide outstanding hospitality services and quality accommodation to our valued guests,
we shall carry out our vision through our commitment to our core values:

 

CPE Ltd has the goal of surpassing customer expectations with:

  • Friendly, helpful, caring, knowledgeable and well-trained team members
  • Clean facilities that are expertly maintained and regularly upgraded
  • Numerous amenities
  • A safe, secure and comfortable environment
  • A guarantee of satisfaction
CPE Ltd focuses on continual progression through:

  • Aggressively seeking information about new customer needs and responding with corresponding changes in our hotels’ operations
  • Understanding current and future trends in our industry and community
  • Exploring, creating and implementing opportunities for development, expansion, marketing exposure and change
  • Managing safety and risk
At CPE Ltd we value our team members and express such to them by:

  • Recognizing their accomplishments
  • Encouraging everyone to accept responsibility and succeed
  • Supporting continual education, training and community involvement
  • Maintaining a safe, secure and comfortable environment
  • Building working relationships based on honesty, trust and respect

 

Dedication to these pursuits will ensure financial success and growth opportunities for our company and team members.

Corporate Social Responsibility

IT’S NOT JUST OUR GARDENS THAT ARE GREEN!

The Cumbria Park Hotel embraces Corporate Social Responsibility as part of its duty in helping to protect your environment and encourage those whom we trade to do the same. We strive to play an active part and support the community in which we operate.

All of the Cumbria Park Hotels associates are aware of the policy and are fully supportive in ensuring that proactive efforts and ideas are initiated.

A great example of what the team are doing to go the extra mile is our waste recycling – all cardboard is bailed on-site and collected for recycling along with our glass bottles. Waste oil from the kitchens is converted into diesel engine fuel and organic waste from the kitchens is used for compost in our gardens.

If you get a chance it might be worth looking at our head Chef’s conservatory where he grows fruit and vegetables that are used in the restaurant.

When staying you can help us help our environment by following some basic “Hotel Eco-Etiquette’.

Get Unplugged

Many people don’t realize that their mobile phone charger, laptop cable and other electrical plugs drain power whilst they are plugged in, even if they are not in use. In fact, only 5% of the power used by an average mobile phone is used to charge it – the other 95% is wasted energy!

Seize The Day

Take advantage of natural light and our long summer evenings as much as possible – it is as renewing for your mood as it is for our planet.

Chill Out

We let you adjust the room temperature. Always set the temperature around level 2-3 in winter and level 0-1 in the summer to maximize both energy efficiency and personal comfort.

Lights Out

Keeping the bathroom light off overnight will not only make a big impact but it will help you sleep better. Travelling with a nightlight is an easy, eco-friendly alternative.

Save While You Sleep

How many of you change your linen every day at home? Please let your housekeeper know if you don’t want your linens to be refreshed daily.

Use Common Sense

Be sure to turn off your lights and TV and make sure taps are not dripping before leaving your room.
History

What was initially a ‘tired’ mansion designed and built by the famous Robert Fell in 1787 was carefully restored and developed into a thriving and successful townhouse hotel. Built on the largest Roman Fort along Hadrian’s wall the hotel is steeped in history which can be viewed throughout the hotel, showcasing the cities heritage and located close to Carlisle Cathedral and Castle and Tullie House Museum and Gallery.